1. SHIPPING & DELIVERY POLICY
All Canadian orders are shipped with Canada Post.
International orders will also ship with Canada Post. Shipping rate does not include customs, duties & service fees.
You can return or exchange your order for any reason within 30 days, see our Return and Exchange policy.
2. ORDER STATUS & TRACKING
Orders are usually processed and shipped within 2-5 business days upon confirmation of payment, from our warehouse. This could vary with circumstances out of our control (security issues, shipping restrictions, payment authorizations). You will receive an email confirmation once the order is shipped.
There are 2 delivery options available for customer, Standard and Express shipping.
Standard shipping will take around 2-5 business days in Canada and around 10-15 business days outside Canada.
Express shipping is available for Canada only and will take around 1-3 business days.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs as per your country’s laws in order to clear customs. Please note we are not responsible for any of these fees.